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IPDCRM, Institute of Personality Development & Customer Relationship Management

Vision & Mission

The direction of the Institute.

Two statements govern every programme, standard and relationship at IPDCRM.

Our Mission

To raise, on a sustainable level, a high calibre of individuals with distinctive winning personalities, using cutting edge strategies in soft and life skills and positive behaviours to influence their environment and every human and corporate engagement, for mutual benefit, human capacity and national development.

Our Vision

To be a global repository in Personality Dimension Strategy; a preferred organisation expanding the frontiers of personality development as an indispensable vehicle of excellence in driving human and customer relationship management for sustainable growth and development.

The values members carry.

  • Excellence

    Standards that are never negotiated.

  • Integrity

    The collateral of a winning personality.

  • Responsibility

    Ownership in every engagement.

  • Professionalism

    Discipline in the discharge of duty.

  • Teamwork

    Relationships that multiply results.

  • Accountability

    Answerable to members and to the public.

  • Charisma

    Presence that inspires trust and authority.

Membership

Your professional identity is worth investing in.

Join the professional institute where personality, professionalism and relationships create lasting influence.